FAQ

Is it safe to use every day?

Yes. Most people use it 15-20 minutes at a time, once or twice a day. Start on a low intensity and adjust from there.

How long does the battery last?

A full USB-C charge gives you several sessions over multiple days of typical use.

Can I wear it while working?

Yes — it's quiet and hands-free, designed to be worn during calls, at your desk, or on the couch.

Who shouldn't use it?

Avoid use if you're pregnant, have a pacemaker or other implanted electronic device, or have a chronic neck or spine condition, unless a doctor has approved it.

What's your return policy?

30 days, full refund. See our Returns & Refunds page for details.

How long does shipping take?

Typically 7-15 business days. See Shipping & Delivery for details.